Using the anonymous surfing feature of e-Capsule™ Private Browser has the effect of handling your web traffic using Onion routing,
a technique for pseudonymous (or anonymous) communication over a computer network, developed by David Goldschlag, Michael Reed, and
Paul Syverson. Onion routing helps to reduce the risks of both simple and sophisticated traffic analysis by distributing your
transactions over several places on the Internet, so no single point can link you to your destination. The idea is similar to using a
twisty, hard-to-follow route in order to throw off somebody who is tailing you - and then periodically erasing your footprints.
Instead of taking a direct route from source to destination, data packets take a random pathway through several servers that cover
your tracks so no observer at any single point can tell where the data came from or where it is going.
To create a private network pathway with Onion routing, e-Capsule™ Private Browser incrementally builds a circuit of encrypted
connections through servers on the network. The circuit is extended one hop at a time, and each server along the way knows only which
server gave it data and which server it is giving data to. No individual server ever knows the complete path that a data packet has
taken.
From the above description it is clear that the anonymous surfing feature of e-Capsule™ Private Browser may (and in most cases will)
degrade your web browsing speed. It is for this reason that anonymous surfing is not a default feature, but can be activated at any
time with a single toolbar click when deemed necessary.
Unfortunately, there's no way to recover your forgotten Passphrase (except maybe using hypnosis…but we don't support this procedure).
To resume usage of e-Capsule™ Private Browser you must completely uninstall and reinstall the application. This will allow you to resume
using the application, but will also remove all the data previously stored in your encrypted user profile.
For security reasons, it is not possible to run two e-Capsule™ Browser processes at the same time. However, we see no reason why
you should want to do this. In fact, the Tab-based browsing environment allows you to open as many web pages as you wish and to
operate on them simultaneously with a high efficiency.
You need to check the Preferences of e-Capsule™ Private Browser, since there are a few settings that may cause this problem,
such as having disabled the use of Java, Java Script or cookies. To check if this is the case, you need to open the
Display Settings and Privacy Settings by taking the following steps:
Click on Edit (from the Menu bar) » Preferences » Display Settings and check the
Enable Java and Enable Java Script options
Click on Edit (from the Menu bar) » Preferences » Privacy Settings and check the
Allow all cookies option
Web pages are made of text and of images. You can decide the extent by which to allow downloading and displaying images from
Web sites. If you want to allow displaying all images you need to enable this option taking the following steps:
Click on Edit (from the Menu bar) » Preferences » Privacy Settings and check the
Load all images option
We suggest you check the Proxy Settings in the Preferences window. In fact, you may have forgotten to properly configure
these parameters in case your PC is connecting to the Internet from behind a proxy server.
Click on Edit (from the Menu bar) » Preferences » Proxy Settings
As you will see, the Proxy Settings window allows you to manually enter the proxy data depending on the local network
configuration under which you are operating. A quick attempt to fixing the problem is to check the Auto detect Proxy option
and retry to load the web page. If you still cannot connect, you may try to enter the existing Internet Explorer settings
found under the IE Tools menu at:
Internet Options » Connections » Lan Settings. If also this doesn't help, then we suggest
you contact your Internet provider or network administrator to obtain details on the proper connection parameters.
To display Flash animations, e-Capsule™ private Browser needs a special Shockwave plug-in which can be obtained from
http://www.adobe.com following these steps:
click on the puzzle-like icon
a new Tab now opens with information from the Adobe web site
click on the download button to obtain a file called install_flash_player
save the plugin installer somewhere on your PC or on a USB drive
launch the installer by double-clicking on it
You should now be able to view the animation by simply clicking again on the puzzle-like icon from the first web site.
Please note that while installing Shockwave Flash Player, your e-Capsule™ Private Browser must be open and running.
Yes. To export all your e-Capsule™ Private Browser bookmarks as an HTML file you need to follow these steps:
Click on Bookmarks (from the Menu bar) » Manage Bookmarks
This will open the Manage Bookmarks window. Now click on the File menu item, select Export Bookmarks to HTML format, and
choose the location where you wish to save the html file.
You can then import this file into Internet Explorer by launching the Import/Export Wizard selecting Import and Export…
from the File menu of IE.
It seems that the application's U3 package was corrupted and the Launchpad cannot spawn the process anymore and therefore cannot
open the e-Capsule™ Private Browser window.
There are a few actions that may have caused this problem:
improper removal of the USB device while the application is running
shutting off the PC without first quitting the application (e.g. following a power failure)
PC operating system crash
You need to remember that the executable code of the e-Capsule™ U3 application is stored on the Removable Disk partition of
the U3 device. Differently from the CD partition where the U3 System files are stored, the Removable Disk partition is accessible
with read-write privileges (just like any normal USB drive) and therefore can be damaged if handled improperly (similarly to what
causes data loss on hard drives after system crashes).
When all other attempts fail (did you try rebooting your PC?), the best solution to this problem is a removal (uninstall) of
the e-Capsule™ U3 application, followed by a clean re-install of a new e-Capsule™ U3 package. When given a choice, you should first
try to reinstall while keeping the application's data and settings. In fact, a full uninstall will delete also the entire file
system data and require you to reconfigure your e-Capsule™ Private Browser from scratch.
This is the step-by-step procedure you need to follow for uninstalling e-Capsule™ Private Browser U3:
Go to U3 Launchpad » Manage U3 Programs.
Select e-Capsule™ Browser from the left panel and click Remove program.
During the application removal procedure you will be asked whether you wish to save your personal settings and data
files of Private Browser. Click Yes.
To reinstall the e-Capsule™ Private Browser on your U3 drive you need to:
Go to U3 Launchpad » Add Programs » Install from my computer
Find the e-Capsule™ Safe U3 package and select it to launch the installation
If asked, don't accept usage of old settings and data but require the application to reset all values.
Most likely some file system blocks in use during the last operations you performed have been damaged and may not be recovered.
However, in most cases the internal restore process will be able to fix these problems and allow you to login again after a clean
restart. If you keep getting this error message it means that the damage cannot be fixed internally and you'll need to remove and
reinstall the application from the U3 Launchpad. Please remember not to remove the USB device while the application is open and
especially when the USB LED is blinking (i.e. when data is being written/read on the flash memory).
using the login credentials listed in the e-Capsule™ Private Browser order confirmation email sent to you after your purchase.
Launch the e-Capsule™ Private Browser application from the U3 Launchpad of the USB device on which you want to install the license.
When you see the dialog window which prompts you to Try, Buy or Enter license, click: Buy now. You will be redirected to the EISST license request page.
In the EISST license request page, choose I ALREADY HAVE A PREPAID LICENSE NUMBER option and enter (you can use Copy/Paste) the following license number:
(xxxxxxxxxxxxxxxxxxxxxxx)
Click PROCEED
Please allow up to 24hrs for the license provisioning process to complete. You will then receive a last email with a link from which you can download the product license for your USB device. Save the license file in some location on your PC.
Start the e-Capsule™ Private Browser again and click Enter license when you see the dialog box which invites you to either Try, Buy or Enter a valid license. Locate the downloaded license saved on your PC and click Open.
The downloaded license and the application will thus be fully installed and activated!
IMPORTANT: The e-Capsule™ Private Browser product license is restricted to the USB device used for requesting the purchase. In other words, the application can be used only from one single U3 device at a time since the product license is tied to one unit's serial number.
More detailed instructions with screenshots on how to request and download the license are available at:
You can contact technical support also by sending a message to: Quick contact form, describing clearly the problem
you are having, providing the steps to replicate it and including information on the PC operating system and application version.
