Using the anonymous surfing feature of e-Capsule™ Private Browser has the effect of handling your web traffic using Onion routing,
a technique for pseudonymous (or anonymous) communication over a computer network, developed by David Goldschlag, Michael Reed, and
Paul Syverson. Onion routing helps to reduce the risks of both simple and sophisticated traffic analysis by distributing your
transactions over several places on the Internet, so no single point can link you to your destination. The idea is similar to using a
twisty, hard-to-follow route in order to throw off somebody who is tailing you - and then periodically erasing your footprints.
Instead of taking a direct route from source to destination, data packets take a random pathway through several servers that cover
your tracks so no observer at any single point can tell where the data came from or where it is going.
To create a private network pathway with Onion routing, e-Capsule™ Private Browser incrementally builds a circuit of encrypted
connections through servers on the network. The circuit is extended one hop at a time, and each server along the way knows only which
server gave it data and which server it is giving data to. No individual server ever knows the complete path that a data packet has
taken.
From the above description it is clear that the anonymous surfing feature of e-Capsule™ Private Browser may (and in most cases will)
degrade your web browsing speed. It is for this reason that anonymous surfing is not a default feature, but can be activated at any
time with a single toolbar click when deemed necessary.
Unfortunately, there's no way to recover your forgotten Passphrase (except maybe using hypnosis…but we don't support this procedure).
To resume usage of e-Capsule™ Private Browser you must completely uninstall and reinstall the application. This will allow you to resume
using the application, but will also remove all the data previously stored in your encrypted user profile.
For security reasons, it is not possible to run two e-Capsule™ Browser processes at the same time. However, we see no reason why
you should want to do this. In fact, the Tab-based browsing environment allows you to open as many web pages as you wish and to
operate on them simultaneously with a high efficiency.
You need to check the Preferences of e-Capsule™ Private Browser, since there are a few settings that may cause this problem,
such as having disabled the use of Java, Java Script or cookies. To check if this is the case, you need to open the
Display Settings and Privacy Settings by taking the following steps:
Click on Edit (from the Menu bar) » Preferences » Display Settings and check the
Enable Java and Enable Java Script options
Click on Edit (from the Menu bar) » Preferences » Privacy Settings and check the
Allow all cookies option
Web pages are made of text and of images. You can decide the extent by which to allow downloading and displaying images from
Web sites. If you want to allow displaying all images you need to enable this option taking the following steps:
Click on Edit (from the Menu bar) » Preferences » Privacy Settings and check the
Load all images option
We suggest you check the Proxy Settings in the Preferences window. In fact, you may have forgotten to properly configure
these parameters in case your PC is connecting to the Internet from behind a proxy server.
Click on Edit (from the Menu bar) » Preferences » Proxy Settings
As you will see, the Proxy Settings window allows you to manually enter the proxy data depending on the local network
configuration under which you are operating. A quick attempt to fixing the problem is to check the Auto detect Proxy option
and retry to load the web page. If you still cannot connect, you may try to enter the existing Internet Explorer settings
found under the IE Tools menu at:
Internet Options » Connections » Lan Settings. If also this doesn't help, then we suggest
you contact your Internet provider or network administrator to obtain details on the proper connection parameters.
To display Flash animations, e-Capsule™ private Browser needs a special Shockwave plug-in which can be obtained from
http://www.adobe.com following these steps:
click on the puzzle-like icon
a new Tab now opens with information from the Adobe web site
click on the download button to obtain a file called install_flash_player
save the plugin installer somewhere on your PC or on a USB drive
launch the installer by double-clicking on it
You should now be able to view the animation by simply clicking again on the puzzle-like icon from the first web site.
Please note that while installing Shockwave Flash Player, your e-Capsule™ Private Browser must be open and running.
Yes. To export all your e-Capsule™ Private Browser bookmarks as an HTML file you need to follow these steps:
Click on Bookmarks (from the Menu bar) » Manage Bookmarks
This will open the Manage Bookmarks window. Now click on the File menu item, select Export Bookmarks to HTML format, and
choose the location where you wish to save the html file.
You can then import this file into Internet Explorer by launching the Import/Export Wizard selecting Import and Export…
from the File menu of IE.
In order to activate the trial version of the e-Capsule™ Private Browser HD product, you will need to take the following steps:
Launch the e-Capsule™ Private Browser HD application.
When you see a window offering to Try, Activate or Exit choose Activate.
Copy the Serial Number listed in the email sent to you by the online shop where you purchased the product, paste it in the required field and click Activate.
The application will thus be fully installed and activated!
The e-Capsule™ Private Browser HD application can be installed and run from a computer's hard drive as well as from any external storage device. Each license activation is tied to a specific PC on which the application will be allowed to execute with full features. If executed on a different PC, the application will instead run in trial mode for 14 days before requiring a purchase.
However, the purchase of e-Capsule™ Private Browser HD grants you the right to activate the product for full usage on up to three different PCs. This allows you to configure the application to execute from an external drive and then activate it on your office and home PCs as well as on your laptop.
Yes, transferring the e-Capsule™ Private Browser HD product license to another PC or laptop is possible. In order to transfer the license of an activated e-Capsule™ Private Browser HD product from one PC to a laptop or to another PC, you first have to deactivate the application from the current PC. You then need to activate it on the laptop or new PC on which you wish to use it. Please note that the number of license transfers is limited to three transfers.
Yes, you can reactivate the e-Capsule™ Private Browser HD product license for usage on another PC. Please note that the number of license transfers is limited to three transfers.
You can contact technical support also by sending a message to: Quick contact form, describing clearly the problem
you are having, providing the steps to replicate it and including information on the PC operating system and application version.
